AI Copilot
AI Copilot plugs an OpenAI-compatible language model into the offboarding workflow. It doesn't replace HR judgment - it drafts, summarizes, and flags things worth a second look, and every output is meant to be reviewed before you act on it.
AI Copilot requires the Team or Enterprise plan, and the platform needs an API key configured (OPENAI_API_KEY) before any AI feature will respond - if it isn't set up, the endpoints return a "not configured" error rather than failing silently.
What it can do
AI Copilot covers six things, each scoped to a single offboarding record unless noted otherwise:
- Checklist suggestions - proposes up to 10 additional tasks for an offboarding, based on role, department, tenure, and separation type, skipping anything already on the checklist.
- Risk scoring - scores the security and access risk of a specific offboarding (0-100, with a level of low/medium/high/critical) based on open access permissions, unreturned assets, admin-level access, and how sensitive the role is. This is distinct from Flight Risk, which predicts who might resign.
- Knowledge transfer summary - turns KT notes, open checklist tasks, and exit interview responses into a structured handoff summary with suggested owners and deadlines.
- Document drafting - drafts an exit letter or separation agreement using the employee's role, department, tenure, and exit date. Only those two document types are supported today.
- Quarterly exit interview summary - an org-wide, AI-written summary of exit interview sentiment and themes for a given quarter.
- Resignation predictions - an org-wide, department-level view of which departments show the strongest resignation signals over the last 90 days, based on resignation counts and checklist SLA breach patterns.
All AI features are available to Superadmin, Admin, HR, and Manager roles, except resignation predictions, which is limited to Superadmin, Admin, and HR.
Every AI call is rate-limited to 30 requests per minute per organisation, and results are cached by input - asking for the same thing twice without anything changing returns the cached response instead of calling the model again.
Checklist suggestions and risk scoring
From an offboarding record, AI Copilot can suggest checklist items you might have missed and score how risky the offboarding is from an access and asset-recovery standpoint. Both pull from the offboarding's existing data - role, department, tenure, open access grants, and outstanding assets - so the more complete that record is, the better the suggestions.
Risk scores are heuristic signals, not a compliance guarantee. Treat a high or critical score as a prompt to double-check access revocation and asset recovery, not as proof they're already handled.
Knowledge transfer summaries
If an employee has left knowledge transfer notes, open tasks, or exit interview responses on their offboarding record, AI Copilot can turn that into a written summary: key knowledge areas, and a list of handoff actions with suggested owners (by role, not name) and deadlines.
Drafting documents
Open the offboarding record and choose a document type
From the offboarding record, choose Exit Letter or Separation Agreement - these are the only two document types AI Copilot drafts.
Add optional context
You can include free-text notes (up to 600 characters) that get folded into the draft - severance terms, special circumstances, anything the model should account for.
Review before sending
The draft comes back as plain content you can edit. It is not legal advice, and it will use placeholders like [SEVERANCE_AMOUNT] for anything it doesn't have real data for. Have your legal team review separation agreements before they go out. Sending a document for e-signature (DocuSign, Adobe Sign, or Dropbox Sign) is a separate step handled through PurpletGo's document and e-signature features - see Integrations.
Quarterly exit interview summary
This report aggregates exit interview responses for a given year and quarter into an executive-readable summary: an overview, key themes with sentiment, a department-by-department breakdown, and recommended actions. If there are no completed exit interview responses for that quarter, it returns a short note saying so instead of a summary - there's no minimum-response threshold beyond that.
Resignation predictions
This looks at resignation counts and checklist SLA-breach rates by department over the last 90 days and produces a short risk narrative: which departments show elevated signals, recurring patterns, early warning signs, and recommended actions. It's an organisation-wide view intended for leadership, separate from the per-employee scores in Flight Risk.
Both risk scoring and resignation predictions are probabilistic signals meant to prompt a conversation, not a basis for employment decisions on their own.